PRIVACY POLICY NOTICE
Loloi Rugs understands that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting loloirugs.com, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does Loloi Rugs Gather?
The information we learn from customers helps us improve your experience with Loloi Rugs. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, improving our product offerings and streamlining the process of taking and fulfilling product orders, and communicating with you.
E-mail Communications:
We may retain email communications with you for our records.
Information from Other Sources:
We might receive information about you from other sources and add it to our account information.
What About Cookies?
Like many websites, Loloi Rugs uses “Cookies” which are unique identifiers that we transfer to your device to enable our systems to recognize your device so we are able to provide you information such as your order statuses and storage of items in your shopping cart between visits.
The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of loloirugs.com’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use services that require you to Sign in.
What Third Party Services do we use and what are their privacy practices and protections/options?
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
We use Google Analytics to track your visits to this website in order to provide current traffic statistics for loloirugs.com. Google Analytics provides reports about how visitors interact with websites so website owners can improve their website and how people find it. Google Analytics collects first-party cookies, data related to the device/browser, IP address and on-site/app activities to measure and report statistics about user interactions on the websites and/or apps that use Google Analytics. Google Analytics uses a different cookie for each website and visitors are not tracked across multiple sites. Google Analytics collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give Loloi Rugs a sense of which country, state, or city in the world their users come from (also known as "IP geolocation").
By using the functions on most browsers, as described above, users may disable Google Analytics cookies or delete any individual cookie. Learn more. In addition to managing and/or declining cookies used by Google Analytics, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your visits to this website. Note that this add-on only disables Google Analytics measurement.
We will not use Google Analytics to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data that can be reasonably linked to such information by Google. We will not provide Google with your name, email address or billing information. Google will have the right to use the non-identifying data, in accordance with its privacy policy. See “How Google uses data when you use our partners' sites or apps”, located at www.google.com/policies/privacy/partners/.
We also use Google Ads to provide targeted advertising to customers who are more likely to value that information. Many websites, such as news sites and blogs, partner with Google to show ads to their visitors. Google Ads uses cookies for a number of purposes, such as to stop you from seeing the same ad over and over again, to detect and stop click fraud, and to show ads that are likely to be more relevant (such as ads based on websites you have visited).
Google stores a record of the ads it serves in its logs. These server logs typically include your web request, IP address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser. Google stores this data for a number of reasons, including to improve its services and to maintain the security of its systems. Google anonymizes this log data by removing part of the IP address (after 9 months) and cookie information (after 18 months).
You can use Ads Settings to manage the Google ads you see and opt out of Ads Personalization. Even if you opt out of Ads Personalization, you may still see ads based on factors such as your general location derived from your IP address, your browser type, and your search terms.
Does Loloi Rugs Share the Information It Receives?
Loloi Rugs is not in the business of selling customer information to others. We share customer information only as described below:
Third-Party Service Providers:
We employ other companies and individuals to perform certain functions on our behalf. Examples may include fulfilling orders, delivering orders, sending postal mail and e-mail, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers:
As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Loloi, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Loloi Rugs and Others:
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Loloi Rugs, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your credit card and payment information during transactions by using Shopify Pay. We use Secure Sockets Layer (SSL) software to encrypt financial/payment information you input but the scope of this protection may not fully protect all non-financial information. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access?
Loloi Rugs gives you access to a broad range of information about your account and your interactions with Loloi Rugs for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Loloi Rugs features.
When you update information, we may keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please follow the instructions provided on those emails for making us aware of that decision (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Loloi Rugs’ website, and it is your responsibility to review them for changes.)
Conditions of Use, Notices, and Revisions
If you choose to visit loloirugs.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Texas. If you have any concern about privacy at Loloi Rugs, please contact us with a thorough description, and we will try to resolve it. Our business changes regularly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.